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Exchange & Return Policy

Exchange & Return Policy

Dear customer, 

you can exchange or return the products within 3 days only from the date of purchase, but in times of sale & Offers , you can replace or return the product within only one day from the date of purchase by contacting customer service via WhatsApp: 0530194042. 

Kindly note the following: 

It is not possible to replaced or return any product after removing the original packaging unless there is a factory error or defect apparent on the product.

If the order is canceled by the customer after the order is on with the representative of the shipping and delivery company, the amount of the product will be refunded only. However, the value of the delivery will be charged to the customer. 

If the product is replaced after receiving it by the customer, the customer pays the delivery value of the new order.

In the event that the information (shipping address - contact number) does not match, the customer bears all costs resulting from this error, and the store disclaims responsibility for any error caused by the customer

TWO MARK team is always happy to serve you
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