Exchange & Return Policy

Dear customer, you may exchange or return products within 3 days only from the date of purchase. During sales and promotional periods, products may be exchanged or returned within 1 day only from the date of purchase, by contacting customer service via WhatsApp at 0530194042.

Please note:

• A product cannot be exchanged or returned once the original packaging has been removed, except in the case of a visible manufacturing defect.
• If the customer cancels the order after it has already reached the delivery courier, only the product amount will be refunded; the delivery fee will be deducted.
• If a product is exchanged after being received by the customer, the customer pays the delivery fee for the new order.
• If a product is returned, the amount will be refunded to the customer's account minus the return shipping fee.
• If the information provided (shipping address, contact number) is incorrect, the customer bears all costs resulting from this error, and the store is not responsible for any error caused by the customer.

The Two Mark team is always happy to serve you.